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Tahiti Travel Connection - Terms & Conditions
All reservations are subject to availability at the time of booking. Any verbal quote given is only an estimate of the price which will be effective only upon the issuing of a
written advice on confirmation of the reservation. All bookings with Tahiti Travel Connection (“TTC”) are subject to the terms and conditions and limitations of liability
imposed by airlines, hoteliers, coach operators, and other service providers including, but not limited to, rail, car hire and restaurant operators whose services we utilise,
some of which limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage. Bookings with carriers or tour operators are also subject
to the carrier’s terms and conditions as printed or referred to in their tickets and/or timetables and/or regulations. TTC and/or its agents reserve the right, without notice, to
modify, cancel or withdraw any of the arrangements and in this event the full amounts paid will be returned to the customer, and upon rendering the same, all liability of
TTC and/or its agents in respect thereof shall cease. TTC and/or its agents reserve the right to decline to accept or retain any person as a member of any group at any
time. TTC reserves the right to adjust any price without notice whatsoever at any time up to the day full payment is received by TTC.
DEPOSITS, FINAL PAYMENT
A non-refundable deposit of $600 per booking must be paid at the time of booking. Bookings for which this deposit is not received are subject to cancellation without
notice. If TTC is unable to confirm the requested arrangements the deposit will be fully refundable. Deposits vary for each tour operator, hotel or provider of any service
contained in this brochure, and will be payable according to the General Terms and Conditions of each operator. *Please note that firm reservations
cannot be made for any pre-booked accommodation until the required deposit is received. The balance payment must be received not less than 45 days prior to
departure. If the balance payment is not received by TTC by the due date, we reserve the right to treat the booking as cancelled and to apply the appropriate cancellation
charges. Payments by credit card are subject to merchant fees.
For each amendment requested after confirmation a fee of $50 will be charged in addition to any charges levied by hotels, ground/cruise operators or airlines. The fee will
be $100 if vouchers have already been issued. An amendment constitutes a change to an existing booking and not a transfer to another tour or date, wherein cancellation
fees may apply.
CANCELLATION AND REFUNDS
All airfares are non-refundable. Should you or any member of your party wish to cancel, you must advise your Travel Agent and/or TTC in writing. Such written advice
should be signed by the person who made the original booking. The cancellation is not effective until TTC receives the written advice. Cancellations are subject to a fee
– 45 days, or more, prior to departure: forfeit of deposit, plus any paid airfares.
– 15–44 days prior to departure: the greater of 25% of the total cost or deposit paid, plus any paid airfares.
– 14 days, or less, prior to departure: 100% of total cost.
Cancellations will also be subject to cancellation fees levied by each operator according to their respective Booking Terms and Conditions. *Please note it is your
responsibility to request from your Travel Agent or TTC the details of terms and conditions, and to ensure that you have understood their contents. The payment of your
deposit constitutes an acceptance of those terms and conditions and your acknowledgement that you will be bound by their cancellation fee charges. Any unused Car
Rental or tax free car leasing period is not refundable. No refund is made on any pre-booked accommodation, coach tours, villas, or other travel not utilised. No refund is
available for cancellation after the tour has commenced or in respect of any tours, accommodation, meals or any other services not utilised. Cancellation of confirmed
services forming part of an existing booking will incur cancellation fees as listed.
An administration fee of $200 will be charged on all bridal registries.
It is strongly recommended that, at the time of booking, you purchase a comprehensive travel insurance policy of your choice. We suggest that the policy should include,
but not be limited to the following features: Loss of deposit through cancellation, personal baggage, loss of money, medical expenses, additional expenses to cover hotel
accommodation and repatriation costs to Australia should the tour or holiday need to be extended or curtailed due to illness while overseas, or due to the need to return
to Australia because of unexpected death or illness of a close relative. Please consult your Travel Agent on the insurance policy suitable for your needs.
VISA, TRAVEL DOCUMENTS
Passengers should familiarise themselves with any and all health or visa requirements that may be applicable in the areas they intend visiting. They shall be responsible
for all exit, entry, health and other documents required by laws, regulations, orders, demands or requirements of the countries visited or transited. Each person shall carry
a valid passport at all times. An Australian Re-Entry Permit must be obtained for those not holding Australian passports. Kindly note that passport and visa requirements
are not our responsibility or that of your Travel Agent and we are not liable for any loss or expense due to a passenger‘s failure to comply with the above or any statutory
requirement made in any country whatsoever.
Luggage, including personal articles, is at all times and in all circumstances at the risk of its owners except to the extent of any insurance purchased by the customer. It is
also the passenger’s responsibility to enquire prior to departure about the restrictions placed by any carrier or tour operator on the amount, weight or volume of luggage
allowed and to comply with those requirements. Failure to do so might incur additional charges or refusal to carry the excess luggage.
The obligation of TTC to you is to make travel bookings on your behalf and allow you to obtain travel related products from third parties. TTC acts as Booking Agent only
for the persons or companies offering or providing the means of travel, conveyance, transport, accommodation or other service and all receipts, tickets, vouchers,
coupons or exchange orders are issued subject to the terms and conditions under which transportation and other services are provided. TTC does not accept any liability
whatsoever for the acts, omissions or default, whether negligent or otherwise, of those Airlines, coach operators, shipping companies, hoteliers or other persons providing
services in connection with your tour or travel pursuant to a contract between them and yourselves and over whom we have no direct and exclusive control. We do not
accept liability in contract or in tort for any accident, injury, damage, loss, delay, irregularity, additional expenses or inconvenience caused directly or indirectly by any act
or event which are beyond our control, or which are not preventable by reasonable diligence on our part including, but not limited to, war, civil disturbance, fire, floods,
pandemic, unusually severe weather, acts of God, acts of Government or of any other authorities, accidents to or failure of machinery or equipment or industrial action
(whether or not involving our employees and even though such action may be settled by acceding to demands of a labour group). Maps and photographs are only
included for the purpose of general information and do not necessarily indicate actual itineraries or location of services provided. Photographs are purely for decorative
purposes and do not show any service offered or any location visited on any of the tours contained in this brochure or advertised by any tour provider. Photographs of
hotel rooms are only an example of a room available and do not necessarily represent the type of room or the room which will be made available.
TTC, its agents and any tour operator or provider of services is not liable for any changes, fees or costs not included in the services offered, and any additional costs are
the responsibility of the passenger.
ERRORS OR OMMISSIONS (E&OE)
We reserve the right to correct any errors in rates quoted or calculated for any service, notwithstanding that the invoice may have been paid in full. It is the responsibility
of the Travel Agent to ensure all invoice details are correct and that the client acknowledges all cancellation conditions.